Being in a position of authority, managers are often the most effective bullying deterrents in any workplace. How they react to bullying incidents can affect the entire culture of the organisation and ultimately impact profitability, talent acquisition and retention, brand reputation and employee trust. Correctly dealing with negative workplace behaviours is one of the most important tasks a manager faces – with implications reaching far beyond the individual events themselves.
Managers are in a prime position to become the ultimate upstanders – helpful bystanders who stand up and do the right thing when they see something wrong in the workplace. Employees look to them for the kind of trusted leadership that ensures bullying complaints are heard, promptly acted upon and learned from.
But knowing how to prevent bullying and how to deal with incidents as they arise isn’t a natural talent: managers benefit from being professionally trained in practical anti-bullying strategies and techniques that work in the real world.
The best anti-bullying training explains exactly what bullying is (and isn’t), what specific behaviours it involves, how to recognise a toxic work environment and the steps needed to make it better. It outlines the severe mental and physical effects that bullying can cause and advises people where to get immediate help to solve often complex workplace bullying issues. It offers solutions that are easy to implement and have proven to work.
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