If you’ve looked into a behavioural incident at work and the facts confirm that bullying has occurred, you’ll need to decide on the appropriate action to take as a manager. This might include: Insisting that the bully apologise to their target(s) Issuing an official...

Being in a position of authority, managers are often the most effective bullying deterrents in any workplace. How they react to bullying incidents can affect the entire culture of the organisation and ultimately impact profitability, talent acquisition and retention,...

Hiring the right people is never as easy as it sounds. Sometimes, the calm, intelligent, personable applicant sitting in that interview chair displays serial bully tendencies once they’ve been unleashed on your workforce – and before you know it, you’re losing...

Being a manager in a busy workplace can be a bit like being a detective. In order to get a feel for the ‘emotional climate’, you have to listen, observe, ask the right questions of your employees and ‘read between the lines’ – especially when it comes to the issue of...

When it comes to the workplace, one bad apple can spoil the whole bunch. It only takes a single bully to infect an entire organisation with negativity, fear, mistrust and stress – and the longer their behaviour is allowed to continue, the more it costs the business in...

A global workplace bullying survey conducted by Executive Secretary magazine paints a grim picture of modern work environments. More than 60% of administrative professionals reported being bullied at least once during their career and two-thirds had been bullied more...

Every business owner/manager has a responsibility to provide a safe workplace – and that safety extends to the psychological climate of the work environment. Bullying, intimidation and harassment is harmful to employee health, ethically irresponsible and often illegal...

Workplace bullying isn’t a personality problem – it’s a leadership problem. It’s the managers, supervisors and department heads who help establish the organisational culture of a business. If they’re calm, enthusiastic, respectful, collaborative and good listeners,...

Whether you’re currently being bullied or are suffering after-effects from past abuse, it’s important to understand that bullying is a direct assault on your self-esteem. To cope, you’ll need to find ways to repair your identity and re-establish your sense of...

Every school administrator can tell you stories of irate parents yelling over the phone or storming into the school office demanding action because “my child is being bullied!” Unfortunately, these aggressive demands often come before all the facts are in. In The...